Ron Coscia

Data Systems Specialist
Ron Coscia has over 30 years of experience in the computer software industry as a programmer, systems analyst, and data conversion lead. Since 1992, his focus has been on non-profit and higher education organizations. He is expert at conversion of legacy to cloud systems, and has deep understanding of the challenges those transitions present clients. He enjoys the intricacies of data analysis and migration. Ron is also principal at Conversion Professionals.

Joe Speciale

Senior Business Systems Analyst
Joe is a Senior Business Systems Analyst with a wide range of technical skills and 25 years of experience. He possesses an in-depth understanding of business processes and data as well as an ability to design and deliver robust solutions. His refocus on cloud based systems development in the non-profit sector brings a deep understanding of the distinctive data and development characteristics of these systems.

Mark Westwind

CRM Senior Developer
Mark Westwind has over 30 years professional and technical experience working with businesses, community agencies and non-profit organizations. Mark's technical background includes designing, developing, deploying and supporting data management systems, creating websites and wikis, and implementing customized SaaS CRM and ERP systems. Mark is also principal at Westwind Associates.

Kirk Watson

CRM Practice Lead
Kirk brings more than 15 years of experience with systems and technical implementations. His experience as a technical project lead allows him to ensure both momentum and requirements clarity. Kirk has an ability to see both the forest and the trees, and delivers technology which works for the client environment. Kirk is also principal at Causeway Interactive.

Pete Westlake

ERP Implementation Specialist
Pete leads ERP implementation projects and excels in getting to the simple-story quickly. His practical and hands on approach brings insightful implementation, customization, and project management services for customers. Pete is also principal at SeeSaaS.

Giorgio Porro

CRM Senior Developer
Giorgio has been involved in business analysis and data systems design/deployment for more than 15 years. Extensive experience collecting business requirements and translating them into efficient and scalable solutions. Equally comfortable in managing projects, vendors and implementation partners, as well as in hands on configuration and system development.

Seth Schori

Senior Data Analyst
Seth Schori brings more than 15 years of experience at the intersection of nonprofits and technology. His perspective and experience allows him to balance his technical/data expertise with the more complex elements related to requirements and testing. He works primarily on SaaS CRM implementations and complex data conversions, and is a key player in our nonprofit consulting team.

Vinod Mistry

Technical Operations
Vinod has over 20 years experience working with systems implementation projects and technical teams. He provides an important operations and delivery support component to our delivery team. Vinod also serves as an internal technical resource often involving research and documentation of process and approach.

Ashwin Doshi

Alliances and Development
Ashwin has over 30 years of experience working with businesses and technology vendors in a development role. He brings a deep knowledge of the ecosystem and works with our closest technology vendors to ensure effective partnerships pre and post sales. His skills in forming sustainable relationships helps the OpenIssue team stay in front of the fast paced Cloud marketplace and connected to the right people.

Tricia Strong

Senior Architect and Developer
Tricia leads our development and analytics projects, brining more than 15 years personal experience with professional services organizations in technical roles. She designs realistic and sustainable custom development, with a keen understanding of business users' needs. Her experience spans from non-profit to commercial, large and small operations. Tricia also leads her own operation as principal of Seahorce Solutions.

Amy Reed

Senior Business Analyst
Amy is a Senior Technical Consultant and Business Systems Analyst with a wide range of technical skills and over 10 years of experience. She has worked with small businesses, community agencies and non-profit organizations. Amy brings a deep understanding of the complexities and challenges that clients face as they undergo system transformations. She is also Principal at CauseCloud.

Thông Bui

Data and System Architect
Thông brings more than 20 years of database architecture and application integration expertise to our team. His formal training in Data Science and years of operationalizing systems moves our clients forward faster! Technologies used include: AWS, mySQL, mongoDB, Oracle, XML, SQL, PL/SQL, Unix, Java, Python, Storm, Spark.

Nicholai Burton

Senior Systems Engineer
Nicholai has spent more than 10 years providing technical and architectural skills to the Arts and Culture sector, with a deep expertise in Event Ticketing systems. Nicholai brings development experience to projects in both the web/functionality and data/applications space. Nicholai is principal at Lowcountry Genius, LLC in South Carolina.

Steve Chipman

Senior Solution Analyst
Steve brings more than 15 years of systems implementation expertise and needs assessment skills to all projects. His expert knowledge of the SaaS solutions allows his work to build best-of-breed architectures which meet scale and budget requirements of our clients. Steve's combined technical and personal skills bring clients' projects realistic expectations with alignment across stakeholders. Steve is also principal at Lexnet Consulting Group.

Stephen Boniface

Senior Software Engineer
Stephen brings a unique mix of healthcare/HIS experience and software development training to our Cloud conversion team. He is a senior analyst and data engineer and works closely with clients to map the complex transitions these projects present. His deep technical skills, matched with 15+ years in the combined industries of health and tech allow our delivery teams to help a broad range of cloud conversion clients.

Michelle Murrain

Advisor and Strategist
Michelle Murrain, Ph.D., has worked with nonprofit and other organizations on a wide range of technology issues for over 20 years. She has been a web and app developer, systems administrator, and cloud services designer. She has also been a trainer and writer, and helps organizations understand complex technology topics.

Pam Driscoll

Senior Data Analyst and Integrations Specialist
Pam is a seasoned software professional and founder of her own non-profit organization dedicated to the arts. She has deep skills in SQL and integration, with broad experience in commercial enterprise systems environments; CRM, ERP and Sales operations. Pam's combination of technical experience and her personal style afford clients an intelligence, clarity, heart, humor and enthusiasm much welcomed in our technical day to day.

Jared Fine

Senior Systems Designer
Jared brings 10+ years of technical design and systems engineering to our team. With focus and clarity, he helps our operations sustain our team as well as prepares us for each step forward we take. Jared's management of our technical infrastructure affords the OpenIssue team reliable, secure and right-fit systems with which we provide our services.

Thomas Groden

Founder & Principal

Thomas began his career in data systems in 1990 after leaving his home of Chicago for a life in the San Francisco Bay Area. He is a Senior Technical Consultant and Business Analyst with more than 20 years of experience in systems design, data conversions and technical team management. He has worked with large and small organizations, corporate and nonprofit.

Thomas is a graduate of Loyola University of Chicago in Economics and Finance. His interests include languages, discrete math, gardening and swimming.

Thomas is the primary contributor to the xrmdata blog.